REFUND & CANCELLATION POLICY

Last Updated: November 26th, 2025

Thank you for choosing Quiet Strength Coaching LLC (“Company,” “we,” “our,” “us”).
We are committed to providing a supportive and empowering coaching experience.
This policy explains our guidelines for cancellations, rescheduling, and refunds.

By booking a session or purchasing a coaching package, you agree to the following terms.

1. All Sales Are Final

All coaching purchases—whether individual sessions, coaching packages, programs, or digital materials—are non-refundable.

This includes:

  • Completed sessions

  • Missed sessions

  • Late cancellations

  • Digital downloads

  • Coaching packages

Refunds are only considered in exceptional circumstances at the discretion of Quiet Strength Coaching LLC.

2. Cancellation & Rescheduling Policy

We understand life happens, and schedules can shift.
To respect both your time and ours, the following applies:

✔ Sessions may be rescheduled with at least 24 hours’ notice

You may reschedule through your scheduling confirmation link or by emailing tonyhull@quietstrengthcoaching.com.

✔ Cancellations with less than 24 hours’ notice may be charged the full session fee

This includes same-day cancellations and missed appointments.

✔ No-shows are charged the full session rate

Rescheduling is subject to availability.

3. Coaching Packages

Coaching packages or multi-session bundles must be used within:

6 months of the purchase date

(unless otherwise noted)

Unused sessions:

  • Do not roll over beyond the expiration

  • Are not refundable

  • Are not transferable to another person

4. Emergency Situations

We understand emergencies and unexpected events happen.
Exceptions to this policy may be made on a case-by-case basis at the discretion of Quiet Strength Coaching LLC.

If an emergency arises, please email us as soon as possible at:

tonyhull@quietstrengthcoaching.com

5. Late Arrival Policy

If you arrive late:

  • Your session will still end at the originally scheduled time

  • No partial refunds or credits will be given

  • If you are more than 15 minutes late, the session may be treated as a no-show

6. Technical Issues

If technical issues occur during a virtual session and are caused by:

A. The Company (Quiet Strength Coaching LLC)

The session will be rescheduled at no additional cost.

B. The Client

The missed portion may be counted toward the session time.

7. Contact for Support

If you need help rescheduling or have questions about this policy, contact:

Quiet Strength Coaching LLC
Wichita, Kansas
Email: tonyhull@quietstrengthcoaching.com